9 Nov 2010

Staff Performance Reviews under Fire

A recent article in the Wall Street Journal takes aim at staff performance reviews. Temple Associates has long argued that the present performance review system is a ritual and platform for political power plays - especially in large, bureaucratic organisations. In addition, the secretive and arbitrary way that bonuses are awarded does little to alleviate this problem. While well-intentioned, making awards too dependent on subjective opinions (even worse on a 360 degree basis) would often turn out to be ludicrously discriminative if it would be brought out into the open - or even subjected to legal test. While maligned by regulators making performance-based pay dependent on numbers would be a more objective and less controversial way of establishing fairness. In addition, company-wide bonus schemes on an equal percentage basis could be administered for all employees. This would allow to incentivise those employees who work in areas where performance cannot be assessed based on numbers alone.

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